Date of Posting : July 18, 2008
Posting Expires : Until Filled
Job Title : Maintenance Shift Manager
No Transfers Accepted after 4:00 PM
Reports To : Director of Maintenance
Department : Facilities
Rate of Pay : E7
Shift: Rotating

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Band Member preference in hiring

Resume and Applications Required

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SUMMARY:

Responsible for implementing and ensuring all maintenance operations on assigned shift are in accordance with Grand Casino Policies and Procedures.

MEETING PERFORMANCE EXPECTATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

• Responds to work orders on a daily basis, according to Casino complex needs.
• Ensures that all cleaning materials, chemicals, and equipment are used in accordance with the manufacture instructions.
• Maintains strict adherence of all OSHA safety rules and regulations are followed
• Responsible for the Supervision and coordination's of maintenance staff activities throughout the Casino ensuring approved standards of cleanliness displayed.
• Make recommendations and suggestions to hire, promote, evaluate, reward, discipline and may recommend discharge of any maintenance associate.
• Responsible for advising routine maintenance and replacements necessary in assigned areas and is accountable for cleanliness and overall condition of the property and grounds.
• Interacts with guests and other departments in a professional and courteous manner.
• Accepts other duties as assigned.

ADMINISTRATIVE DUTIES:

• Responsible for financials, purchasing, time keeping, are kept within budget guidelines.
• Responsible to source out products and negotiate pricing with all vendors.
• Establishing and adherence to project schedules.
• Communicating with managers of various departments for coordination and implementation of project goals and timelines.
• Making weekly work schedules.
• Distributing new memos.

THE COMPANY REQUIRES EVERY ASSOCIATE TO:

• Maintain a consistent and regular attendance record.
• Creates a FUN atmosphere.
• Encourages mutual respect, dignity and integrity with all associates, by setting a positive example at all time.
• Instills an open door policy, encourages associates to share ideas, discuss concerns and resolve conflicts.
• Retains associates through involvement in associate Training & Development.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/ or EXPERIENCE:

• High school diploma or equivalent (GED).
• Minimum of three years experience in maintenance management.
• Minimum of one year experience of supervisory experience required.

SPECIAL QUALIFICATIONS:

• Strong organizational and interpersonal skills required.
• Must demonstrate the ability to read blue prints, electrical schematics and diagrams
• Must be able to secure appropriate license from the Gaming Commission.

LANGAUGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating and Maintenance instruction. Ability to write routine reports and correspondence reports.

REASONING ABILITY:

Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The associate frequently is required to stand, walk, climb, balance, stoop, kneel, crouch or crawl.

The associate must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those and associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate regularly works near moving mechanical parts and is regularly exposed to risk of electrical shock and radiation. The associate occasionally works in high precarious places and in outside weather conditions and is occasionally exposed to extreme heat.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud to very loud.

Date of Posting: June 27, 2008
Posting Expires: Until Filled
Job Title: Guest Service Supervisor
No Transfers Accepted after 4 p.m.
Reports To: Hotel Director
Department : Hotel
Rate of Pay: E6
Shift: Rotating

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Band Member preference in hiring

Resume and Applications Required

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SUMMARY:

Responsible for the successful overall supervision of all activities related to all Hotel departments, ensuring smooth and efficient operation, maximum occupancy, and optimum guest service and satisfaction.

MEETING PERFORMANCE EXPECTATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills, and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

• Guides and supports front desk, bell person, reservationists, PBX, and house person Associates in daily performance of their duties.
• Communicates to hotel management any Guest, Associate, or guestroom problems.
• Documents performance information on Associates to be used for annual evaluations.
• Compiles and presents annual evaluations to hotel Associates.
• Handles all Guest requests, concerns, or problems in a prompt and courteous manner.
• Ensures a maximum level of service and satisfaction is achieved and maintained.
• Posts charges to Guest accounts and processes payment of accounts.
• Facilitates the flow of information throughout the property, by organizing and presiding over regularly scheduled meetings with the front desk and bell desk employees.
• Maintains adequate staffing level in the front desk and bell desk areas, by interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining, and terminating employees as needed.
• Performs the duties of guest service representative, bell person, reservationist, and PBX operator when staffing levels demand.
• Responsible for maintaining a consistent, regular attendance record.
• Is knowledgeable (cross-trained) in other positions within the hotel.

Supervisory Responsibilities

• Directly supervises the activities of associates in all departments.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, addressing complaints, and resolving problems.

EDUCATION and/or EXPERIENCE:

• High school diploma or general education degree (GED) required.

SPECIAL QUALIFICATIONS:

• Must possess excellent communication and organizational skills.
• 6 months experience in a hotel required.
• 6 months progressive supervisory/managerial experience required, or 6 months hotel rooms controller experience required.
• Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, and attention to detail.

LANGUAGE SKILLS:

• Must be able to comprehend instructions furnished in oral, written, or diagram form.
• Must be able to listen and willing to ask questions.
• Ability to respond to common inquiries or concerns.

MATHEMATICAL SKILLS:

• Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages, and decimals.

REASONING ABILITY:

• Must be able to apply commonsense understanding to a variety of situations.

PHYSICAL DEMANDS:

While performing the duties of this job, the Associate is regularly required to:

• Talk and hear;
• See and adjust focus to include close, distance, depth, and peripheral vision;
• Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or crawl;
• Handle objects, tools and controls; reach with arms and hands.
• Lift and/or move objects weighing up to fifty (50) pounds.

WORK ENVIRONMENT :

While performing the duties of this job, the Associate is regularly exposed to:

• A low-to-moderate noise level (offices).
• A moderate-to-loud noise level (public areas).
• Second-hand cigarette/cigar smoke.

Date of Posting: June 20, 2008
Posting Expires: Until Filled
Job Title: Lead Line Cook
No Transfers Accepted after 4:00 PM
Reports To: Jukebox Manager
Department: Food & Beverage
Rate of Pay: N6
Shift: Swings

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Band Member Preference in hiring

Date of Posting: April 11, 2008
Posting Expires: Until Filled
Job Title: GNG Shift Supervisor
No Transfers Accepted after 4:00 PM
Reports To: Grand Northern Grill Manager
Department: Food & Beverage
Rate of Pay: E6
Shift: Rotating

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Band Member preference in hiring

Resume and Applications Required

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 SUMMARY: Responsible for ensuring operations of the Venue and Associate performances are in accordance with Corporate Commissions' policies, procedures and Gaming regulations, on an assigned shift.

MEETING PERFORMANCE EXPECTATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION:

• Enforce performance standards, policies and procedures as they relate to Venue operations, monitors Food Server service on the dining floor. Ensures smooth and efficient operations on a continual basis.
• Ensure the highest possible standards of guest service and Associate relations are maintained and carried out in a fair and equitable manner.
• Ensure compliance with all health and safety standards/regulations as well as all applicable beverage, federal, state and local laws/ordinances.
• Assist Venue Manager with scheduling of Associates and ensuring correct staffing levels and adjustments are made in accordance with guest needs.
• Monitor the job performance of all Venue Service Associates and provides feedback on it to aid the Associates in developing and enhancing skills.
• Provide input to the Venue Manager concerning operational deficiencies and areas in need of improvement.
• Responsible for promoting positive Guest Relations through prompt, courteous and efficient service.
• Review, recommend and suggest to hire, suspend, transfer, promote, evaluate, discipline and terminate all service Associates in a fair and equitable manner.
• Responsible for listening to, evaluating and handling Guest complaints in a way that satisfies the guest to their satisfaction.
• Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as Corporate Commissions' internal controls, policies and procedures.
• Responsible for maintaining a consistent and regular attendance record.
• Promotes self-development by participating on Education and Performance program.
• Responsible for maintaining open communication throughout the venue, through daily pre-shift meetings.

The company requires every associate to:

• Maintain a consistent and regular attendance record.
• Encourage mutual respect among associates by setting positive examples.
• Maintain a professional reputation in the company and community.

QUALIFICATION REQUIREMENTS:

EDUCATION and/or EXPERIENCE:

• High School diploma or general education degree (GED) and two years progressive restaurant experience and one year of Supervisory/Managerial experience required.

SPECIAL QUALIFICATIONS:

• Must be able to secure appropriate licensing from the gaming commission
• Must be computer literate with specific proficiency in Microsoft applications
• Serv-Safe Certification preferred.
• Alcohol Awareness Certification preferred.

LANGUAGE SKILLS:

• Must be able to effectively communicate in one-on-one, small group situations, and to moderate-sized gatherings of associates and/or executives.

MATHEMATICAL SKILLS:

• Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.

REASONING ABILITY:

• Must be able to apply commonsense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.

PHYSICAL DEMANDS:

While performing the duties of this job, the associate is regularly required to:

• Talk and hear;
• See and adjust focus to include close, distance, depth, and peripheral vision;
• Stand, walk, run, sit, balance, stoop, kneel, climb, crouch and/or crawl;
• Handle objects, tools and controls; reach with arms and hands.
• Lift and/or move objects weighing up to thirty (30) pounds.
• Able to walk or run as needed.

WORK ENVIRONMENT:

While performing the duties of this job, the associate is regularly exposed to:

• A low-to-moderate noise level
• A moderate to loud noise level (public area)
• Second hand cigarette, cigar smoke
• Chemical solutions such as cleaning and polishing compound.

Date of Posting: April 11, 2008
Posting Expires: Until Filled
Job Title: Buffet Lead Line Cook
No Transfers Accepted after 4:00 PM
Reports To: Buffet Manager
Department: Food & Beverage
Rate of Pay: N6
Shift: Rotating

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Band Member preference in hiring

Resume and Applications Required

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SUMMARY:

Responsible for supervising the food production line monitoring preparation of all foods during an assigned sift, ensuring the efficiency of the line and kitchen operation on a scheduled shift is completed in accordance with Corporate Commission's specifications and standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for preparing, seasoning, finishing, and garnishing all food in kitchen preparation in accordance with established recipes.
• Perform as a team member with: Line Cooks, Dishwashers, Supervisors, Chefs, Servers, Utilities, and pertinent Casino Associates in producing a smoothly and efficiently run operation on a scheduled shift.
• Follow all recipes and control procedures.
• Responsible for maintaining a consistent and regular attendance record.
• Responsible for maintaining a clean and sanitary area at all times in full accordance with state health regulations.
• Perform other duties as assigned.
• Thorough knowledge of proper food storage, food handling, and safe temperature.
• Responsible for overseeing operational duties as directed by Venue Manager including inventory controls, transfers, payroll issues, and scheduling.
• Assists in evaluation, training and development of all kitchen Associates ensuring staff compliance with Grand Casino Service Standards.
• Install an atmosphere that encourages Associates to share ideas, discuss concerns and resolve conflicts.
• Promotes self-development by participating in Education and Performance management program.
• Participates and presided departmental and venue meetings, facilitates the flow of pertinent information for management to Associates.

The company requires every Associate to:

• Maintain a consistent and regular attendance record.
• Encourage mutual respect among Associates by setting positive examples.
• Maintain a professional reputation in the company and community.

QUALIFICATION REQUIREMENTS:

 EDUCATION and EXPERIENCE:

• High school diploma or general education (GED), two years of kitchen operations experience with one year Supervisor/Managerial experience required.

SPECIAL QUALIFICATIONS:

• Must be able to secure appropriate licensing from the gaming commission.
• Serv-Safe Certification preferred.

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Qualifications that do not specify "required" or "preferred" are required.

Job Hotline number is 800-626-5825, ext. 8203.